At Journey Junction, we are committed to safeguarding your privacy. We understand the importance of protecting the personal and financial information you provide to us when booking a trip, browsing our website, or communicating with our team. This Privacy Policy outlines how we collect, use, and protect your data, ensuring transparency and trust.
Information We Collect:
- Personal Data: We collect basic personal information such as your name, email address, contact details, and passport information when you make a booking with us.
- Payment Information: To complete your bookings, we may require credit card or banking details, which are processed securely through trusted third-party payment gateways.
- Travel Preferences: In order to offer you a personalized experience, we may collect information about your travel preferences, dietary restrictions, and special requests.
- Website Data: We collect information about your interactions with our website (e.g., IP addresses, browsing behavior) to enhance user experience and improve our services.
How We Use Your Data:
- Booking Purposes: To process and confirm your travel reservations, issue tickets, and provide you with the necessary travel documents.
- Customer Support: To respond to inquiries, send booking confirmations, and update you on your travel arrangements.
- Marketing and Communications: We may send promotional emails about upcoming trips, special offers, or new services, but only if you’ve opted in.
- Legal Compliance: We may share your data with legal authorities if required by law.
Data Protection:
We employ advanced encryption and security measures to protect your information from unauthorized access, ensuring the highest standards of data security.
Your privacy is our priority, and we ensure that your information is handled with the utmost care and respect.